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We're getting resultErrorCode: E00027...

We're getting resultErrorCode: E00027 with additional errorCode: 256 in "createTransactionResponse"
Is there any way to debug this and understand the core reason behind this reponse?

jmoriarty
Member
7 REPLIES 7

Hello @jmoriarty

 

Can you provide the entire gateway response with any sensitive information removed?

 

Richard

RichardH
Administrator Administrator
Administrator

<?xml version="1.0" encoding="utf-8"?><createTransactionResponse xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns="AnetApi/xml/v1/schema/AnetApiSchema.xsd"><refId>12345</refId><messages><resultCode>Error</resultCode><message><code>E00027</code><text>The transaction was unsuccessful.</text></message></messages><transactionResponse><responseCode>3</responseCode><authCode /><avsResultCode>P</avsResultCode><cvvResultCode /><cavvResultCode /><transId>0</transId><refTransID /><transHash>SOMEHASH</transHash><testRequest>0</testRequest><accountNumber>XXXX1535</accountNumber><accountType>Visa</accountType><errors><error><errorCode>265</errorCode><errorText>This transaction cannot be processed.</errorText></error></errors><transHashSha2 /></transactionResponse></createTransactionResponse>

reference id replaced, transaction id replaced and one id is already partially hidden

Hello @jmoriarty

 

A response code of 265 indicates the Solution ID value passed is invalid.   A Solution ID is a unique identifier that allows Authorize.Net to identify the product used to connect with the payment gateway.  You can learn more in our Solution ID Integration Guide.

 

Richard

Do you offer development services. Our developer is still trying to figure this out.

It's just strange everything was working, and then it stopped working. He did apply this patch (SUPEE-8967) around the same time, but said it was done after the errors started happening. He did revert it just in case, but it didn't fix the issue.

The SUPEE-8967 patch wouldn't cause an invalid Solution ID. It is related to the value being posted by the Magento payment extension. Has the extension been updated recently?

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