Integration and Testing

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Posts: 1
Registered: ‎09-20-2021

Webhook Callback Missing Info

We have intermittently noticed that when we receive a webhook callback for a net.authorize.payment.authcapture.created event generated from a recurring payment, the transaction information is not always available. When we get the callback, we make a transactionRequest call to the API to get the details about the transaction. The request is successful, but it is missing the details we need such as the subscription it is associated with. If we rerun the same API request later, it is successful. Is there a reason this information would not be available when the webhook is called?