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Member
Posts: 1
Registered: ‎09-05-2019

Webhook Ping Failure

I am attempting to get a webhook working, but I keep getting the error:

Error: 
The ping operation failed. This could be due to connectivity issues, invalid url or server downtime. Check the url details for the webhook and try again.

I have tested this against http://webhookinbox.com and it works no problem. I have tested my URL with postman configured with the exact headers, and i received the post no problem. When I try to get authorize.net to hit my endpoint, it never works. Is there any way to get more information on WHY it is failing? DNS issue?, SSL issue? My endpoint is a function hosted on azure if that changes anything.

 

Thanks!

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Posts: 627
Registered: ‎11-05-2018

Re: Webhook Ping Failure

@thegeek95

My hunch is that you have a dns resolution issue. There are numerous sites where you can test your DNS. What typically happens when you have dns issues is eventually your tests will start working and then be on and off. Then they eventually will be consistently hitting.