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Contributor
Posts: 28
Registered: ‎05-01-2012

Re: Webhooks + ARB Declines

For the love of...

 

I just spent most of the day migrating from SIlent Post to Webhooks then come across this. The only reason I use these is for ARB success/failed payment notifications. It's seriously time for me to migrate away from Authnet. So many hoops to jump through.

Moderator
Posts: 102
Registered: ‎06-26-2018

Re: Webhooks + ARB Declines

Hi rev23dev

 

ARB Failed Payment notifications has recently been added to the available notification options. The API documentation for webhooks is still pending an update of this recent change. 

 

Please proceed to enable the Subscription Event 'net.authorize.customer.subscription.failed'  should you wish to received ARB failed payment notifications. 

 

I hope this information is helpful to you.

 

Thank you,

Elaine

Contributor
Posts: 28
Registered: ‎05-01-2012

Re: Webhooks + ARB Declines

Ok, so use net.authorize.payment.authcapture.created for ARB successes, and use GetTransactionDetails to get the subscription.

 

And use  net.authorize.customer.subscription.failed to failed ARB payments?

 

Why not have a net.authorize.customer.subscription.approved (or something) to catch that, then ARB is fully covered which is all we're all seemingly trying to get to anyways.

 

I can confirm that net.authorize.payment.fraud.declined does not fire for ARB declines in production.

Administrator
Posts: 157
Registered: ‎11-29-2017

Re: Webhooks + ARB Declines

net.authorize.payment.fraud.declined will fire only if the ARB payment has failed due to the Fraud Detection Suite settings. These settings are applied to the first ARB transaction after a subscription is created or the first ARB transaction after a subscription's payment information is edited.

 

net.authorize.payment.fraud.declined will not fire for every failed ARB transaction. It only fires if it fails due to the Fraud Detection Suite configuration. Unrelated failures/declines like the card issuer declining the authorization or a processor error will trigger net.authorize.customer.subscription.failed. I hope this helps.

Contributor
Posts: 28
Registered: ‎05-01-2012

Re: Webhooks + ARB Declines

Thanks. net.authorize.customer.subscription.failed does seem to be firing appropriatley. For consistency it would be nice to just have net.authorize.customer.subscription.success or approved or something else that includes the subscription ID so we can avoid calling gettransactiondetails. your lack of .NET Standard SDK for use in .NET Core projects is what really makes that one hurt.

Member
Posts: 1
Registered: ‎05-13-2020

Re: Webhooks + ARB Declines

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