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Member
Posts: 8
Registered: ‎02-10-2012
Accepted Solution

Why are Decline and General Error transactions eligible for settlement?

Hi,

 

According to the https://support.authorize.net/authkb/index?page=content&id=A732&actp=search&viewlocale=en_US&searchi... the following transactions are eligible for settlement:

  • Captured/Pending Settlement
  • Refund
  • Decline
  • General Error

I was wondering why Decline and General Error transactions are sent for settlement? Aren't these statuses final?

 

Thank you


Accepted Solutions
Solution
Accepted by topic author svetozar
‎08-21-2015 01:58 AM
Administrator
Posts: 24
Registered: ‎08-17-2009

Re: Why are Decline and General Error transactions eligible for settlement?

Great question Svetozar.

 

Settlement is a process to close out a day’s batch. All transactions processed during a settlement period are eligible for settlement. However, only transactions that are refunded or captured/pending settlement are submitted to the processor for funding. As long as the batch has encounters no errors, declined, voided and general errored transactions are marked as settled successfully, even though additional action has been taken on them.

 

Hope that clears things up.

 

Thanks,

 

David

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Solution
Accepted by topic author svetozar
‎08-21-2015 01:58 AM
Administrator Administrator
Administrator
Posts: 563
Registered: ‎08-03-2011

Re: Why are Decline and General Error transactions eligible for settlement?

Hi Svetozar,

I can confirm to you that transaction status of error, declined and void will never changed to any status after they are settled. Like what David mentioned, only authorized transactions with a status of Captured/Pending Settlement will change to Settled Successfully, if the transaction is Authorized/Pending Capture and was later captured this will also change to settled successfully.

Just to clarify further, we really only "settle" these transactions within our system for the purposes of logical reporting.  By moving them into a group with the successful transactions for a given day, it simply allows you to review your transactions by day.

 

Thanks,

Joy

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All Replies
Solution
Accepted by topic author svetozar
‎08-21-2015 01:58 AM
Administrator
Posts: 24
Registered: ‎08-17-2009

Re: Why are Decline and General Error transactions eligible for settlement?

Great question Svetozar.

 

Settlement is a process to close out a day’s batch. All transactions processed during a settlement period are eligible for settlement. However, only transactions that are refunded or captured/pending settlement are submitted to the processor for funding. As long as the batch has encounters no errors, declined, voided and general errored transactions are marked as settled successfully, even though additional action has been taken on them.

 

Hope that clears things up.

 

Thanks,

 

David

Member
Posts: 8
Registered: ‎02-10-2012

Re: Why are Decline and General Error transactions eligible for settlement?

David,

 

Thank you for the explanation. It's clear now.

 

Just one more question. Can we assume that the status of error, declined and void transactions will not change after the settlement process? E.g. a declined transaction will not be changed to settledSuccessfully?

 

Thanks,

Svetozar

Solution
Accepted by topic author svetozar
‎08-21-2015 01:58 AM
Administrator Administrator
Administrator
Posts: 563
Registered: ‎08-03-2011

Re: Why are Decline and General Error transactions eligible for settlement?

Hi Svetozar,

I can confirm to you that transaction status of error, declined and void will never changed to any status after they are settled. Like what David mentioned, only authorized transactions with a status of Captured/Pending Settlement will change to Settled Successfully, if the transaction is Authorized/Pending Capture and was later captured this will also change to settled successfully.

Just to clarify further, we really only "settle" these transactions within our system for the purposes of logical reporting.  By moving them into a group with the successful transactions for a given day, it simply allows you to review your transactions by day.

 

Thanks,

Joy