Reply
Member
Posts: 4
Registered: ‎02-18-2015
Accepted Solution

generalError status in transaction

So i'm getting this response for a transaction made some days ago

 

[transaction] => SimpleXMLElement Object
                (
                    [transId] => xxxxxxxxx
                    [submitTimeUTC] => 2015-04-03T09:41:12.7Z
                    [submitTimeLocal] => 2015-04-03T02:41:12.7
                    [transactionType] => authCaptureTransaction
                    [transactionStatus] => generalError
                    [responseCode] => 2
                    [responseReasonCode] => 200
                    [subscription] => SimpleXMLElement Object
                        (
                            [id] => 23896533
                            [payNum] => 1
                        )

                    [responseReasonDescription] => Request rejected by FDC omaha - Invalid Card number
                    [AVSResponse] => P
                    [batch] => SimpleXMLElement Object
                        (
                            [batchId] => 315971388
                            [settlementTimeUTC] => 2015-04-04T04:22:29.413Z
                            [settlementTimeLocal] => 2015-04-03T21:22:29.413
                            [settlementState] => settledSuccessfully
                        )

                    [authAmount] => 249.00
                    [settleAmount] => 249.00
                    [taxExempt] => false
                    [payment] => SimpleXMLElement Object
                        (
                            [creditCard] => SimpleXMLElement Object
                                (
                                    [cardNumber] => xxxxxxxx
                                    [expirationDate] => XXXX
                                    [cardType] => xxxx
                                )

                        )

 I've never seen this error before and I have a few questions, the batch says thay the settlement state is succesfully but I don't know if the payment is corretly settled, also, what does FDC omaha invalid card number means? why doesnt authorize tell me that the card number is invalid? Thanks in advance


Accepted Solutions
Solution
Accepted by topic author idlikesometea
‎08-21-2015 01:58 AM
Expert
Posts: 4,525
Registered: ‎03-08-2010

Re: generalError status in transaction

Login to the merchant account and search on that transactionID.

My guess it the transaction did fail with a generalError. And failed/declined transactions do get settled once a day.

 

That 200 FDC omaha error usually mean an account setup issue, call support.

View solution in original post


All Replies
Solution
Accepted by topic author idlikesometea
‎08-21-2015 01:58 AM
Expert
Posts: 4,525
Registered: ‎03-08-2010

Re: generalError status in transaction

Login to the merchant account and search on that transactionID.

My guess it the transaction did fail with a generalError. And failed/declined transactions do get settled once a day.

 

That 200 FDC omaha error usually mean an account setup issue, call support.