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generalError status in transaction

So i'm getting this response for a transaction made some days ago

 

[transaction] => SimpleXMLElement Object
                (
                    [transId] => xxxxxxxxx
                    [submitTimeUTC] => 2015-04-03T09:41:12.7Z
                    [submitTimeLocal] => 2015-04-03T02:41:12.7
                    [transactionType] => authCaptureTransaction
                    [transactionStatus] => generalError
                    [responseCode] => 2
                    [responseReasonCode] => 200
                    [subscription] => SimpleXMLElement Object
                        (
                            [id] => 23896533
                            [payNum] => 1
                        )

                    [responseReasonDescription] => Request rejected by FDC omaha - Invalid Card number
                    [AVSResponse] => P
                    [batch] => SimpleXMLElement Object
                        (
                            [batchId] => 315971388
                            [settlementTimeUTC] => 2015-04-04T04:22:29.413Z
                            [settlementTimeLocal] => 2015-04-03T21:22:29.413
                            [settlementState] => settledSuccessfully
                        )

                    [authAmount] => 249.00
                    [settleAmount] => 249.00
                    [taxExempt] => false
                    [payment] => SimpleXMLElement Object
                        (
                            [creditCard] => SimpleXMLElement Object
                                (
                                    [cardNumber] => xxxxxxxx
                                    [expirationDate] => XXXX
                                    [cardType] => xxxx
                                )

                        )

 I've never seen this error before and I have a few questions, the batch says thay the settlement state is succesfully but I don't know if the payment is corretly settled, also, what does FDC omaha invalid card number means? why doesnt authorize tell me that the card number is invalid? Thanks in advance

idlikesometea
Member
1 ACCEPTED SOLUTION

Accepted Solutions

Login to the merchant account and search on that transactionID.

My guess it the transaction did fail with a generalError. And failed/declined transactions do get settled once a day.

 

That 200 FDC omaha error usually mean an account setup issue, call support.

View solution in original post

RaynorC1emen7
Expert
1 REPLY 1

Login to the merchant account and search on that transactionID.

My guess it the transaction did fail with a generalError. And failed/declined transactions do get settled once a day.

 

That 200 FDC omaha error usually mean an account setup issue, call support.

RaynorC1emen7
Expert