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Member
Posts: 2
Registered: ‎11-13-2013

new url in "Response/Receipt URLs" interface CAN NOT be deleted

Hi, all:

 

I have add a url in "Response/Receipt URLs", and I try to delete it. But after I click delete button, the Delete URL screen shows this sentence "The URL has been deleted." to me while I back to the "Response/Receipt URLs" interface, the url I just delete is still existing. 

 

I CAN NOT delete the added url. 

 

Whta is the matter?

Posts: 2,765
Topics: 57
Kudos: 248
Blog Posts: 67
Registered: ‎12-05-2011

Re: new url in "Response/Receipt URLs" interface CAN NOT be deleted

Is this occuring in your sandbox or production environment?

 

Richard

Member
Posts: 2
Registered: ‎11-13-2013

Re: new url in "Response/Receipt URLs" interface CAN NOT be deleted

Yes.

I have closed the test mode, and try it in the products environment. But I still can not delete them though I try the operation in different browsers.

Posts: 2,765
Topics: 57
Kudos: 248
Blog Posts: 67
Registered: ‎12-05-2011

Re: new url in "Response/Receipt URLs" interface CAN NOT be deleted

For support with your production account, please contact Merchant Support at 877-447-3938.  

 

Richard