Posts: 10
Registered: ‎04-03-2017

"Root element is missing." (E00003) for international payments

A user of my plugin has reached out to me with an issue processing international payments. They say that it used to work but now only payments from U.S. customers are going through. When processing international payments they get the following error:


Root element is missing.

Is it possible to get an XML error only when processing international payments?