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"The referenced transaction does not meet the criteria for issuing a credit" on sandbox account.

Hello, I am trying to test my code in sandbox account. Here is a series of query-response: 

 

First authorize credit card: 

request:

<?xml version="1.0" encoding="UTF-8"?>
<createTransactionRequest xmlns="AnetApi/xml/v1/schema/AnetApiSchema.xsd">
  <merchantAuthentication>
    <name>XXX</name>
    <transactionKey>XXX</transactionKey>
  </merchantAuthentication>
  <transactionRequest>
    <transactionType>authOnlyTransaction</transactionType>
    <amount>10.00</amount>
    <payment>
      <creditCard>
        <cardNumber>5424000000000015</cardNumber>
        <expirationDate>1220</expirationDate>
        <cardCode>999</cardCode>
      </creditCard>
    </payment>
  </transactionRequest>
</createTransactionRequest>

response: 

<?xml version="1.0" encoding="utf-8"?>
<createTransactionResponse xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.or/2001/XMLSchema" xmlns="AnetApi/xml/v1/schema/AnetApiSchema.xsd">
  <messages>
    <resultCode>Ok</resultCode>
    <message>
      <code>I00001</code>
      <text>Successful.</text>
    </message>
  </messages>
  <transactionResponse>
    <responseCode>1</responseCode>
    <authCode>MF06GN</authCode>
    <avsResultCode>Y</avsResultCode>
    <cvvResultCode>P</cvvResultCode>
    <cavvResultCode>2</cavvResultCode>
    <transId>2245923274</transId>
    <refTransID/>
    <transHash>1DE64B85A48D93892B9CDED9CE586D3B</transHash>
    <testRequest>0</testRequest>
    <accountNumber>XXXX0015</accountNumber>
    <accountType>MasterCard</accountType>
    <messages>
      <message>
        <code>1</code>
        <description>This transaction has been approved.</description>
      </message>
    </messages>
  </transactionResponse>
</createTransactionResponse>

And here everything ok. Then I call capture previously authorized:

request: 

<?xml version="1.0" encoding="UTF-8"?>
<createTransactionRequest xmlns="AnetApi/xml/v1/schema/AnetApiSchema.xsd">
  <merchantAuthentication>
    <name>XXX</name>
    <transactionKey>XXX</transactionKey>
  </merchantAuthentication>
  <transactionRequest>
    <transactionType>priorAuthCaptureTransaction</transactionType>
    <amount>10.00</amount>
    <refTransId>2245923274</refTransId>
  </transactionRequest>
</createTransactionRequest>

response: 

<?xml version="1.0" encoding="utf-8"?>
<createTransactionResponse xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.or/2001/XMLSchema" xmlns="AnetApi/xml/v1/schema/AnetApiSchema.xsd">
  <messages>
    <resultCode>Ok</resultCode>
    <message>
      <code>I00001</code>
      <text>Successful.</text>
    </message>
  </messages>
  <transactionResponse>
    <responseCode>1</responseCode>
    <authCode>MF06GN</authCode>
    <avsResultCode>P</avsResultCode>
    <cvvResultCode/>
    <cavvResultCode/>
    <transId>2245923274</transId>
    <refTransID>2245923274</refTransID>
    <transHash>1DE64B85A48D93892B9CDED9CE586D3B</transHash>
    <testRequest>0</testRequest>
    <accountNumber>XXXX0015</accountNumber>
    <accountType>MasterCard</accountType>
    <messages>
      <message>
        <code>1</code>
        <description>This transaction has been approved.</description>
      </message>
    </messages>
  </transactionResponse>
</createTransactionResponse>

And here is averything ok. But when I then send refund transaction request: 

request: 

<?xml version="1.0" encoding="UTF-8"?>
<createTransactionRequest xmlns="AnetApi/xml/v1/schema/AnetApiSchema.xsd">
  <merchantAuthentication>
    <name>44r9cD9FxNj</name>
    <transactionKey>2dC3C28n8843VhzR</transactionKey>
  </merchantAuthentication>
  <transactionRequest>
    <transactionType>refundTransaction</transactionType>
    <amount>10.00</amount>
    <payment>
      <creditCard>
        <cardNumber>5424000000000015</cardNumber>
        <expirationDate>1220</expirationDate>
        <cardCode>999</cardCode>
      </creditCard>
    </payment>
    <refTransId>2245923274</refTransId>
  </transactionRequest>
</createTransactionRequest>

response: 

<?xml version="1.0" encoding="utf-8"?>
<createTransactionResponse xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.or/2001/XMLSchema" xmlns="AnetApi/xml/v1/schema/AnetApiSchema.xsd">
  <messages>
    <resultCode>Error</resultCode>
    <message>
      <code>E00027</code>
      <text>The transaction was unsuccessful.</text>
    </message>
  </messages>
  <transactionResponse>
    <responseCode>3</responseCode>
    <authCode/>
    <avsResultCode>P</avsResultCode>
    <cvvResultCode/>
    <cavvResultCode/>
    <transId>0</transId>
    <refTransID>2245923274</refTransID>
    <transHash>0DEB1569CBFB876F6BFAE1F571DA7594</transHash>
    <testRequest>0</testRequest>
    <accountNumber>XXXX0015</accountNumber>
    <accountType>MasterCard</accountType>
    <errors>
      <error>
        <errorCode>54</errorCode>
        <errorText>The referenced transaction does not meet the criteria for issuing a credit.</errorText>
      </error>
    </errors>
  </transactionResponse>
</createTransactionResponse>

I am getting an error. What does it mean 

The referenced transaction does not meet the criteria for issuing a credit 

 ? Where to read about what criteria transaction must meet, and what criteria this transaction does not meet?

Thanks.

s9gf4ult
Member
3 REPLIES 3

Hello @s9gf4ult

 

Your transaction must settle before a refund can be issued.  Settlement occurs once every 24 hours after the transaction cut-off time specified in the merchant interface.

 

For unsettled transactions, use Void which cancels the entire transaction.

 

Richard

RichardH
Administrator Administrator
Administrator

Thanks for your answer.

 

By the way, could you say where can I get xsd shchemas for queries and replies? Or maybe tons of example responses? It would radically simplify my testing scenarios.