Integration and Testing

Authorize.Net API questions and help with your payment integration.

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Contributor
Posts: 15
Registered: ‎06-19-2014
Accepted Solution

switching bank processor

If we change bank processor, do we lose all our CIM data?


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Accepted by topic author pmarangoni
‎12-16-2021 03:12 PM
Posts: 34
Kudos: 2
Solutions: 4
Registered: ‎07-28-2014

Re: switching bank processor

There is no real difference in this context, as long as you keep the same Authorize.net payment gateway, your CIM data remains accessible to you.

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Posts: 34
Kudos: 2
Solutions: 4
Registered: ‎07-28-2014

Re: switching bank processor

[ Edited ]

Hi @pmarangoni,

Customer Profiles are tied to a given payment gateway account, if you're switching processor on the same payment gateway, you will still be able to access all your CIM data.


Mansour

Contributor
Posts: 15
Registered: ‎06-19-2014

Re: switching bank processor

Does the same apply if we change merchant account? Is there a difference?

Solution
Accepted by topic author pmarangoni
‎12-16-2021 03:12 PM
Posts: 34
Kudos: 2
Solutions: 4
Registered: ‎07-28-2014

Re: switching bank processor

There is no real difference in this context, as long as you keep the same Authorize.net payment gateway, your CIM data remains accessible to you.
Contributor
Posts: 15
Registered: ‎06-19-2014

Re: switching bank processor

Thanks

Contributor
Posts: 15
Registered: ‎06-19-2014

Re: switching bank processor

It now looks like we are changing bank too, so this most likely means a new payment gateway. Is there any way to migrate CIM data to a new payment gateway?

Posts: 34
Kudos: 2
Solutions: 4
Registered: ‎07-28-2014

Re: switching bank processor

Changing bank? do you mean changing your merchant service provider? if, yes, you can still keep the same payment gateway.

Please feel free to contact Autorize.net customer support (https://support.authorize.net/s/article/How-do-I-contact-Authorize-Net)

Mansour
Member
Posts: 7
Registered: ‎01-05-2022

Re: switching bank processor

Hi @MansourH 

 

Would you be able to share your thought on queries?

 

https://community.developer.authorize.net/t5/Integration-and-Testing/To-clarify-on-why-TSYS-merchant...

 

Thanks,

Niranjanadevi R S