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**Update - System Maintenance Notice - Changed to October 20, 2018

[ Edited ]

 

**Note: This dowtime was previously scheduled for October 06, 2018 but has been moved to October 20, 2018.

 

System Maintenance Notice

On Saturday, October 20, 2018, we will be implementing planned payment gateway updates. Beginning at 09:00 PM until 09:30 PM Pacific, the following services will be intermittently inaccessible:

  • Follow-on transactions (voids, refunds and "Prior Authorization Capture" transactions)
  • Merchant Interface access, including Virtual Point of Sale (VPOS) access
  • Reseller and Partner Interface access
  • The Authorize.Net hosted payment form and Simple Checkout
  • CAPTCHA verification
  • Customer Information Manager (CIM) API
  • Automated Recurring Billing (ARB) API
  • Advanced Fraud Detection Suite (AFDS) — transactions will process as if AFDS is not enabled
  • Authorize.Net mPOS app transaction processing (Android and iOS)
  • Verified Merchant Seal

Though each service will be affected during the updates, no service should be unavailable for the entire 30-minute window. We apologize for any inconvenience this may cause and thank you for your patience as we work to enhance the payment gateway.