News and Announcements

User Guidelines for newbies along with news about Authorize.Net and the Developer Community.

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Michelle
All Star

Welcome to the Community! Pinned

Welcome to the Authorize.Net Developer Community. The purpose of this community is to provide a peer-to-peer support and interaction channel for developers using Authorize.Net’s APIs, certification and affiliate programs. To be part of our community,...

Michelle
All Star

System Downtime Notification - October 10, 2015 Locked

On Saturday, October 10, 2015, we will be implementing planned payment gateway updates. Beginning at 10:30 PM until 11:00 PM Pacific time, the following services will be inaccessible: New transaction processing ("Authorization Only" and "Authorize an...

Michelle
All Star

System Downtime Notification on June 19th Locked

On Friday, June 19, 2015, we will be implementing planned payment gateway updates. Beginning at 9:00 PM until 9:30 PM Pacific time, the following services will be inaccessible: Transaction processing, including follow-on transactions (voids, refunds,...

RichardH
Administrator

Shared Sandbox Accounts Discontinued May 15 Locked

On May 15, 2015, Authorize.Net end support for shared developer sandbox accounts and instead encourage developers to create new individual accounts at http://developer.authorize.net/sandbox. Shared developer accounts were created prior to 2010 when w...

Michelle
All Star

New Date for System Downtime and ARB Inactive Subscription Purge Locked

The system downtime we previously announced for March 21st did not occur as planned. The new date is Saturday, April 18th, 2015. Beginning at 10:30 PM Pacific time, there will be up to a 30 minute period of time in which the payment gateway, Reseller...

Michelle
All Star

New Authorize.Net Status Page Locked

We are pleased to introduce a new Authorize.Net system status page available at https://status.authorize.net. The new status page will provide the current status of the following six Authorize.Net services: Transaction Processing Merchant Interface S...

Michelle
All Star

System Downtime and ARB Inactive Subscription Purge Notifications Locked

System Downtime NotificationOn Saturday, March 21, 2015, we will be implementing planned payment gateway updates. Beginning at 10:30 PM Pacific time, there will be up to a 15 minute period of time in which the payment gateway, Reseller and Merchant I...

Michelle
All Star

Expanded 24x7 Merchant Support Hours Locked

We are pleased to announce that our Merchant Support department is now available by phone 24 hours a day, 7 days a week. We realize that sometimes merchants need to reach Authorize.Net outside regular business hours, and we hope that our new, expande...

Trevor
Administrator

Sandbox Maintenance Notification - March 7, 2015 Locked

On Saturday, March 7, 2015, we will be performing some maintenance on our sandbox system. As the work is being performed, you may experience intermittent problems accessing your sandbox account or using the sandbox API. This work is scheduled to star...

Michelle
All Star

Reminder for Merchants to Download Transactions from 2012 Locked

Important: On February 24, 2015, all your merchants' transactions from 2012 will be permanently archived and no longer accessible through the Merchant Interface.Authorize.Net retains your merchants' transaction history for a minimum of two years, whi...

RichardH
Administrator

Sandbox Maintenance Completed Locked

Maintenance will be performed on the developer sandbox today but will not affect sandbox transaction processing. Search queries will be unavailable for planned maintenance from 8:00 AM to approximately 11 AM Pacific. We apologize for any inconvenienc...

Michelle
All Star

Updated Support Hours Locked

Support Open on Columbus DayYesterday, we posted an announcement indicating that our Affiliate and Merchant Support departments would be closed on Monday, October 13, 2014, in observance of Columbus Day.Please disregard that message. Both Affiliate a...

Michelle
All Star

Sandbox Downtime Notification - Completed Locked

On Monday, September 29, 2014, we will be conducting maintenance on the sandbox environment. Beginning at 10:00 PM Pacific time, there will be up to a 30 minute period of time in which the sandbox environment will be inaccessible.We apologize for any...

Michelle
All Star

Sandbox Downtime - Rescheduled to Sept 19th Locked

On Wednesday, September 10, 2014, we will be conducting maintenance on the sandbox environment. Beginning at 10:00 PM Pacific time, there will be up to a 30 minute period of time in which the sandbox environment will be inaccessible.We apologize for ...

Michelle
All Star

Sandbox Downtime - POSTPONED Locked

The previously announced sandbox downtime has been postponed. We will post a new announcement with the new date and time as soon as we have it. Sorry for the inconvenience. Thanks, Michelle Original Message: On Wednesday, August 27, 2014, we will be ...

Michelle
All Star

System Downtime Notification - August 16, 2014 Locked

On Saturday, August 16, 2014, we will be implementing planned payment gateway updates. Beginning at 10:30 PM Pacific time, there will be up to a 15 minute period of time in which the payment gateway, Merchant and Reseller Interfaces, and all other sy...

RichardH
Administrator

Sandbox Maintenance Completed Locked

On Saturday, April 26, 2014, the developer sandbox will be unavailable for planned maintenance from 8:00 AM to approximately 1 PM Pacific. During this scheduled maintenance period, all sandbox payment gateway, merchant Interfaces, and all other syste...

Michelle
All Star

System Downtime Notification - March 22, 2014 Locked

On Saturday, March 22, 2014, we will be implementing planned payment gateway updates. Beginning at 10:30 PM Pacific time, there will be up to a 15 minute period of time in which the payment gateway, Merchant and Reseller Interfaces, and all other sys...

Michelle
All Star

Reminder for Merchants to Download Transactions from 2011 Locked

Important: On March 8, 2014, all your merchants' transactions from 2011 will be permanently archived and no longer accessible through the Merchant Interface.Authorize.Net retains your merchants' transaction history for a minimum of two years, which i...

Michelle
All Star

System Downtime Notification - October 12, 2013 Locked

On Saturday, October 12, 2013, we will be implementing planned payment gateway updates. Beginning at 10:30 PM Pacific time, there will be up to a 15 minute period of time in which the payment gateway, Merchant and Reseller Interfaces, and all other s...

Michelle
All Star

Upcoming System Maintenance Locked

On Saturday, September 28th and Saturday, October 5th, from 10:00 PM Pacific until 4:00 AM Pacific, we will be performing routine maintenance to prepare for the upcoming peak transaction season. On both days, there could be a brief period of time in ...

RichardH
Administrator

Issue with sandbox settlement emails - Resolved Locked

Hello everyone, Within the past hour, our sandbox system has sent out settlement emails that should have been sent up to 2 months ago for some developers. We are aware of the issue and are currently working on getting it fixed. There is no impact to ...

Michelle
All Star

System Downtime Notification Locked

On Saturday, April 27, 2013, we will be implementing planned payment gateway updates. Beginning at 7:00 PM Pacific time and again at 12:00 AM on April 28th, there will be up to a 15 minute period of time in which the payment gateway, Merchant and Res...

Michelle
All Star

Updated: System Downtime Notification Locked

The date for the previously announced system downtime has changed. The new date that we will be implementing planned payment gateway updates is Saturday, March 23, 2013. Beginning at 10:30 PM Pacific time, there will be up to a 15 minute period of ti...

RichardH
Administrator

Upcoming Trade Shows for Authorize.Net Locked

Authorize.Net is participating in some upcoming trade shows. If you will be attending, we invite you to drop by our booth and say hello. MivaCon 2013 March 6-8 San Diego, CA http://www.mivamerchant.com/conference Magento Imagine April 8-10 Las Vegas ...

Michelle
All Star

New Merchant Interface Appearance Locked

We're pleased to announce that next week, we'll be updating the appearance of the Merchant Interface for all test accounts and live accounts. The new appearance will more closely align with our corporate website, offering a cleaner look and feel for ...

Michelle
All Star

Reminder to Download Transactions Locked

Important: On February 5, 2013, all transactions from 2010 will be permanently archived and no longer accessible through the Merchant Interface. Authorize.Net retains transaction history for a minimum of two years, which is accessible though the Merc...

Michelle
All Star

Test Account Login Issues Locked

Hello everyone, There is currently an issue causing test account logins to fail. If you try to log in to the test account Merchant Interface or reset your password, it won't work. We are aware of the issue and are currently working on getting it fixe...

Michelle
All Star

Upcoming Security Update for Test Accounts and Live Accounts Locked

Account security is of the utmost concern at Authorize.Net. Over the next few months, to help strengthen the security of merchants’ payment gateway accounts, we will be requiring merchants to select a new Secret Question and Answer. This will help us...

RichardH
Administrator

Test Server Maintenance Locked

On Monday Oct 1, 2012 and Tuesday, Oct 2, 2012, planned test server updates will be performed during business hours. During the upgrade process, test account creation, test transactions and test account access may be interrupted for a few minutes. We...

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