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I get the error: The record can not be found

With an account, If I call createCustomerProfileRequest and immediately call getHostedProfilePageRequest with customerProfileId that restored my previous call fails, I get the error: The record can not be found
but between the first call and the second I wait 10 seconds, the call to getHostedProfilePageRequest Ok returns the token

But with another account, If I call createCustomerProfileRequest and immediately call getHostedProfilePageRequest is Ok, Return the token.

That timeout is configured account?

 

PD: sorry for my English

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