06-06-2017 10:32 AM
On Saturday, June 17, 2017, we will be implementing planned payment gateway updates. Beginning at 10:00 PM until 10:30 PM Pacific, the following services will be intermittently inaccessible:
Though each service will be affected during the updates, no service should be unavailable for the entire 30-minute window. We apologize for any inconvenience this may cause and thank you for your patience as we work to enhance the payment gateway.
Also on Saturday, June 17, 2017, all transactions and expired, canceled or terminated ARB subscriptions (and their associated profiles) from 2014 will be permanently archived and no longer accessible in the Merchant Interface.
Authorize.Net retains your merchants' transaction history for a minimum of two years, which is accessible through the search feature of the Merchant Interface. As a standard business practice, we highly recommend that your merchants download and save their online transactions on an annual basis. That way the data will be available for their records, even after it has been archived.
For detailed information on how to search for and download transactions within a specific date range, please see the Download Transaction File Guide.