Posts: 18
Registered: ‎05-18-2018
Webhook ping failed, but my endpoint is working
[ Edited ]



I have an endpoint set up on my end to receive JSON from's webhooks. I tested the endpoint using Postman to verify that it's up and running. I have even sent it a sample from your documentation, and I was able to pull in the JSON into a Java object without any issues. However, when I try to use "Test Webhook", I get "Error: The ping operation failed. This could be due to connectivity issues, invalid url or server downtime. Check the url details for the webhook and try again." What could possibly be the issue? My endpoint is using an IP address and a port of 9443, and it is expecting https.



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