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Registered: ‎04-12-2019
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API call createCustomerProfileFromTransactionRequest problem

hello guys,

 

So we have a system that for different reasons didn't create the customer/payment profile when needed, but we have transactions, i saw the api call createCustomerProfileFromTransactionRequest which creates the customer and payment profiles. when i try the call, it create the profiles for some but not for other transId, i saw in the documentation that, Tokenized transactions (e.g. Apple Pay) should not be used to create payment profiles. so i wonder if this is the only restriction.

 

any help is welcome, thanks!.


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Accepted by topic author fightmander
‎04-23-2019 08:21 AM
Posts: 2,765
Topics: 57
Kudos: 270
Blog Posts: 67
Registered: ‎12-05-2011

Re: API call createCustomerProfileFromTransactionRequest problem

Hello @fightmander 

 

When creating a customer profile using a transaction id, it must have settled within the last 120 days, otherwise creating a customer profile will fail.

 

Richard

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Solution
Accepted by topic author fightmander
‎04-23-2019 08:21 AM
Posts: 2,765
Topics: 57
Kudos: 270
Blog Posts: 67
Registered: ‎12-05-2011

Re: API call createCustomerProfileFromTransactionRequest problem

Hello @fightmander 

 

When creating a customer profile using a transaction id, it must have settled within the last 120 days, otherwise creating a customer profile will fail.

 

Richard