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Member
Posts: 6
Registered: ‎12-16-2011

Re: CIM Popup getting Page Not Found in Chrome. - Now also in IE!!

Check out this post from 5 months ago... Haven't looked into it yet. Just found it.

http://community.developer.authorize.net/t5/Integration-and-Testing/404-error-returned-from-Authnet-...

 

Obviously Authorize doesn't read their forum...

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Administrator
Posts: 591
Registered: ‎08-21-2009

Re: CIM Popup getting Page Not Found in Chrome. - Now also in IE!!

We're going to place some additional monitoring on these services and see if we can find out what's causing these errors for you. I'll let you know if we are able to help resolve them for you.

 

Just to be clear though, the errors mentioned in the thread linked by st are completely unrelated.  We apparently failed to respond to that thread when it was posted, but the cause of those errors are simply invalid URLs.  It happens when someone mistakenly puts a trailing slash at the end of the hosted form URL such as https://test.authorize.net/profile/manage/ instead of https://test.authorize.net/profile/manage. This causes a problem with the relative URLs.  The correct url for the stylesheet for example is https://test.authorize.net/profile/styles/p​rofileCommon.css. Notice that it lacks the extra "/manage" subdirectory shown in that other thread.

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Member
Posts: 6
Registered: ‎12-16-2011

Re: CIM Popup getting Page Not Found in Chrome. - Now also in IE!!

Thanks. I do plan on adding some logging on our end to log the URL used each time it is used to see if there are any that ever go out malformed.

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Registered: ‎06-23-2011

Re: CIM Popup getting Page Not Found in Chrome. - Now also in IE!!

I don't know if it's entirely that, though - I've clicked the link back at the start of the thread and had it work some of the time and fail at least once. One would think it would either work all of the time or none of the time if you're correct about that being the problem.