Posts: 12
Registered: ‎10-17-2012

Customization of email



Using CIM, once a payment is applied to a card, sends an email to the card holfer,  the default is, the name of account holder, how to change this to another email address? say I'd like to add another email address:


XYZ web hosting (


Possible? thanks

Administrator Administrator
Posts: 563
Registered: ‎08-03-2011

Re: Customization of email


The customer emails generated by Authorize.Net can only be sent to one email address for each transaction. When using the Customer Information Manager (CIM) that email address is specified within the customer profile. You can update this email prior to the transaction if you would like to change where the transaction receipt will be sent. However, the only way to send a receipt to multiple email addresses would be to generate and send it from your own system.