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Member
Posts: 6
Registered: ‎10-25-2010

Settlement hasn't run in 8 days

hi-

 

has anyone else had an issue with CIM transactions not being settled? the date of my last settled transaction is November 19th.

 

thanks

 

laura

Posts: 1,609
Topics: 15
Kudos: 201
Solutions: 121
Registered: ‎06-23-2011

Re: Settlement hasn't run in 8 days

Is this in a production account and in live mode? Are you sure the transactions are actually in there and captured?

All Star
Posts: 1,072
Registered: ‎08-17-2009

Re: Settlement hasn't run in 8 days

Hey there,

 

Just found out there was apparently an issue with test accounts not settling. But this has been resolved and all test accounts should be settling like normal. Sorry about that!

 

Thanks,

 

Michelle

Developer Community Manager