Reply
Member
Posts: 2
Registered: ‎12-02-2015

"The referenced transaction does not meet the criteria for issuing a credit" on sandbox account.

Hello, I am trying to test my code in sandbox account. Here is a series of query-response: 

 

First authorize credit card: 

request:

<?xml version="1.0" encoding="UTF-8"?>
<createTransactionRequest xmlns="AnetApi/xml/v1/schema/AnetApiSchema.xsd">
  <merchantAuthentication>
    <name>XXX</name>
    <transactionKey>XXX</transactionKey>
  </merchantAuthentication>
  <transactionRequest>
    <transactionType>authOnlyTransaction</transactionType>
    <amount>10.00</amount>
    <payment>
      <creditCard>
        <cardNumber>5424000000000015</cardNumber>
        <expirationDate>1220</expirationDate>
        <cardCode>999</cardCode>
      </creditCard>
    </payment>
  </transactionRequest>
</createTransactionRequest>

response: 

<?xml version="1.0" encoding="utf-8"?>
<createTransactionResponse xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.or/2001/XMLSchema" xmlns="AnetApi/xml/v1/schema/AnetApiSchema.xsd">
  <messages>
    <resultCode>Ok</resultCode>
    <message>
      <code>I00001</code>
      <text>Successful.</text>
    </message>
  </messages>
  <transactionResponse>
    <responseCode>1</responseCode>
    <authCode>MF06GN</authCode>
    <avsResultCode>Y</avsResultCode>
    <cvvResultCode>P</cvvResultCode>
    <cavvResultCode>2</cavvResultCode>
    <transId>2245923274</transId>
    <refTransID/>
    <transHash>1DE64B85A48D93892B9CDED9CE586D3B</transHash>
    <testRequest>0</testRequest>
    <accountNumber>XXXX0015</accountNumber>
    <accountType>MasterCard</accountType>
    <messages>
      <message>
        <code>1</code>
        <description>This transaction has been approved.</description>
      </message>
    </messages>
  </transactionResponse>
</createTransactionResponse>

And here everything ok. Then I call capture previously authorized:

request: 

<?xml version="1.0" encoding="UTF-8"?>
<createTransactionRequest xmlns="AnetApi/xml/v1/schema/AnetApiSchema.xsd">
  <merchantAuthentication>
    <name>XXX</name>
    <transactionKey>XXX</transactionKey>
  </merchantAuthentication>
  <transactionRequest>
    <transactionType>priorAuthCaptureTransaction</transactionType>
    <amount>10.00</amount>
    <refTransId>2245923274</refTransId>
  </transactionRequest>
</createTransactionRequest>

response: 

<?xml version="1.0" encoding="utf-8"?>
<createTransactionResponse xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.or/2001/XMLSchema" xmlns="AnetApi/xml/v1/schema/AnetApiSchema.xsd">
  <messages>
    <resultCode>Ok</resultCode>
    <message>
      <code>I00001</code>
      <text>Successful.</text>
    </message>
  </messages>
  <transactionResponse>
    <responseCode>1</responseCode>
    <authCode>MF06GN</authCode>
    <avsResultCode>P</avsResultCode>
    <cvvResultCode/>
    <cavvResultCode/>
    <transId>2245923274</transId>
    <refTransID>2245923274</refTransID>
    <transHash>1DE64B85A48D93892B9CDED9CE586D3B</transHash>
    <testRequest>0</testRequest>
    <accountNumber>XXXX0015</accountNumber>
    <accountType>MasterCard</accountType>
    <messages>
      <message>
        <code>1</code>
        <description>This transaction has been approved.</description>
      </message>
    </messages>
  </transactionResponse>
</createTransactionResponse>

And here is averything ok. But when I then send refund transaction request: 

request: 

<?xml version="1.0" encoding="UTF-8"?>
<createTransactionRequest xmlns="AnetApi/xml/v1/schema/AnetApiSchema.xsd">
  <merchantAuthentication>
    <name>44r9cD9FxNj</name>
    <transactionKey>2dC3C28n8843VhzR</transactionKey>
  </merchantAuthentication>
  <transactionRequest>
    <transactionType>refundTransaction</transactionType>
    <amount>10.00</amount>
    <payment>
      <creditCard>
        <cardNumber>5424000000000015</cardNumber>
        <expirationDate>1220</expirationDate>
        <cardCode>999</cardCode>
      </creditCard>
    </payment>
    <refTransId>2245923274</refTransId>
  </transactionRequest>
</createTransactionRequest>

response: 

<?xml version="1.0" encoding="utf-8"?>
<createTransactionResponse xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.or/2001/XMLSchema" xmlns="AnetApi/xml/v1/schema/AnetApiSchema.xsd">
  <messages>
    <resultCode>Error</resultCode>
    <message>
      <code>E00027</code>
      <text>The transaction was unsuccessful.</text>
    </message>
  </messages>
  <transactionResponse>
    <responseCode>3</responseCode>
    <authCode/>
    <avsResultCode>P</avsResultCode>
    <cvvResultCode/>
    <cavvResultCode/>
    <transId>0</transId>
    <refTransID>2245923274</refTransID>
    <transHash>0DEB1569CBFB876F6BFAE1F571DA7594</transHash>
    <testRequest>0</testRequest>
    <accountNumber>XXXX0015</accountNumber>
    <accountType>MasterCard</accountType>
    <errors>
      <error>
        <errorCode>54</errorCode>
        <errorText>The referenced transaction does not meet the criteria for issuing a credit.</errorText>
      </error>
    </errors>
  </transactionResponse>
</createTransactionResponse>

I am getting an error. What does it mean 

The referenced transaction does not meet the criteria for issuing a credit 

 ? Where to read about what criteria transaction must meet, and what criteria this transaction does not meet?

Thanks.

Posts: 2,765
Topics: 57
Kudos: 251
Blog Posts: 67
Registered: ‎12-05-2011

Re: "The referenced transaction does not meet the criteria for issuing a credit" on sandbo

Hello @s9gf4ult

 

Your transaction must settle before a refund can be issued.  Settlement occurs once every 24 hours after the transaction cut-off time specified in the merchant interface.

 

For unsettled transactions, use Void which cancels the entire transaction.

 

Richard

Member
Posts: 2
Registered: ‎12-02-2015

Re: "The referenced transaction does not meet the criteria for issuing a credit" on sandbo

Thanks for your answer.

 

By the way, could you say where can I get xsd shchemas for queries and replies? Or maybe tons of example responses? It would radically simplify my testing scenarios.

Expert
Posts: 4,525
Registered: ‎03-08-2010

Re: "The referenced transaction does not meet the criteria for issuing a credit" on sandbo